SO SIMPLE, ANYONE CAN USE IT
NO MORE “PHONE TAG”
Send service status text message updates instantly with a simple mouse click.
2-way text chat feature - Get instant approvals for additional required work (no waiting while playing “phone tag”!)
Keep service tasks on schedule with a one-glance view of due dates/times and receive color changing notification of vehicles that are in danger of overextending their due date/time.
Maintenance reminder text messages TO KEEP CUSTOMERS COMING BACK!
Automated text message appointment reminders to greatly reduce “no
shows” and receive factory incentives for “next appointment set”.
Service specials (mobile coupons) to increase REPEAT BUSINESS.
WHY TEXTING?
By harnessing the explosive growth of text messaging, dealerships are quickly
discovering a way to put their message directly into the hands of their customers.
There are over 277 million wireless subscribers in the U.S. today and 97% of text messages are opened and read within minutes. For immediate impact, nothing beats a text message.e
RF Auto is one of the best service lane tools out there. It is an easy way to stay in touch with the customer throughout the day, and ensure them that their vehicle is being worked on while keeping them updated and informed. Since updates are sent via text message it provides a discreet form of communication and is convenient for those who can’t or don’t need a phone call. Communication with customers is key to keeping them as lifelong valued customers. At the same time RF Auto stores cell phone numbers thus making an effective and efficient way to advertise specials to the customers and bring in more business. RF Auto A+ in my book.
Jeremy Voorhees
Service Lane Team
Harold Zeigler Grandville